Terms & Conditions
1. Introduction
Welcome to Johals Collection. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are accessing the site under the supervision of a parent or legal guardian.
3. Products & Pricing
All products listed are subject to availability.
Prices are displayed in INR (₹) and are inclusive/exclusive of taxes as mentioned.
We reserve the right to change prices at any time without prior notice.
Colors may slightly vary due to screen settings and photography.
4. Orders & Payments
Once an order is placed, you will receive a confirmation via email or SMS.
We reserve the right to cancel or refuse any order due to:
Incorrect pricing
Product unavailability
Suspicious or fraudulent activity
Payments can be made via available payment methods (UPI, Cards, Net Banking, COD if applicable).
5. Shipping & Delivery
Orders are processed within 3-5 working days.
Delivery timelines vary depending on location.
Delays may occur due to unforeseen circumstances.
Shipping charges will be displayed at checkout.
6. Return, Exchange & Refund Policy
Returns/exchanges are accepted within 7 days of delivery.
Items must be:
Unused and unwashed
In original packaging with tags intact
Refunds will be processed to the original payment method within [X] days.
Sale/discounted items may not be eligible for return (if applicable).
7. Cancellation Policy
Orders can be canceled before dispatch.
Once shipped, cancellation is not allowed.
8. Intellectual Property
All content on this website (images, logos, designs, text) is the property of Johals Collection.
Unauthorized use, reproduction, or copying is strictly prohibited.
9. User Conduct
You agree not to:
Use the website for unlawful purposes
Upload or share harmful or misleading content
Interfere with website security or operations
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability is limited to the amount paid for the product.
11. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Amritsar Punjab.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.
14. Contact Us
For any queries or concerns, please contact us:
Email: support@johalscollection.com
Phone: 9888934872